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Returns and Refunds

We are happy to exchange or refund any product returned to us in its original packaging, unopened and unused. Please contact our Client Care Team to notify us of your return. If you would like to return an item for an exchange or refund you must return it to us within 30 days of the dispatch confirmation email.

Return shipping costs are non-refundable and are at your own expense. 

All returns should be sent, including a copy of your receipt (or a note with your order number, name and address) and reason for return to the below address;


200 Helen Street
South Plainfield, NJ 07080

If you have any questions please contact our Client Care Team on 1-800-311-6449 or email us at

Note that where you have purchased one of our products from a Third Party retailer, you must contact them should you wish to arrange a return.

For further information refer to our Terms and Conditions for full details.