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Lumity Life Anti Aging Products FAQ

- FAQ and guide to Lumity Life's anti-aging products -

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Right here! Get started today by visiting our product page. You can also check out our Find Lumity page to see if one of Lumity Life’s preferred physician providers is located near you. Don’t see a doctor near you yet? Let us know where you are! We’re expanding our network every day.

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Lumity’s 2-step formula can be taken as part of your daily routine for as long as desired. Lumity is safe for long-term use and our customers have found that the longer they use Lumity, the more benefits they experience; earlier benefits are consolidated and improved upon with continued use. The rate at which benefits are noticed varies from customer to customer, but most people start to notice benefits from the first week of use and find that benefits accrue with the full range of benefits becoming most noticeable in 2nd/3rd month of use.

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We recommend that you take 3 mocha capsules in the morning and 3 vanilla capsules just before bedtime.

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The ingredients in the coffee colored capsules are specifically formulated for daytime health. They support brain health, vitality, healthy skin, hair and nails, help to maintain the immune system and are integrated with nutrients to assist with joint, muscle and bone health.* The white capsules have Omega 3 Fatty Acids and provide overnight radiance with Amino acids to help maintain the elasticity of the skin, so are best taken at bedtime*

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Yes, Lumity contains a carefully calibrated formula of amino acids, vitamins, minerals and fatty acids with dosages well within recommended daily guidelines. All ingredients are sourced from quality-assured raw materials.

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It is unlikely that Lumity will adversely interact with pharmaceuticals. However, even natural products can react with some prescription drugs. Therefore, it is very important that, if you are taking medication or are under medical supervision, you consult your medical practitioner first before taking any dietary supplements.

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Yes, Lumity contains natural ingredients in doses that can be taken in combination with other vitamin and mineral supplements. It is safe to include Lumity as a regular part of your diet. However, you should always be aware of the total intake of supplements. Pay attention, in particular, to your total intake of vitamins A and E – 3 morning capsules of Lumity provide 53% of the recommended daily amount of vitamins A and 60% of E for women. Therefore, you will not need to increment these levels with another dietary supplement containing these two nutrients. Representations regarding the efficacy and safety of the products have not been evaluated by the Food and Drug Administration. The FDA only evaluates foods and drugs, not supplements like these products. These products are not intended to diagnose, prevent, treat, or cure any disease.

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Pregnant or lactating women or people under medical supervision should not take any dietary supplements unless recommended by their doctor or healthcare professional.

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Lumity’s formula contains only the safest ingredients with no undesirable side effects. We specifically selected ingredients based on safety and efficacy.

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No. An addiction is a compulsive need for and use of a habit-forming substance that is usually harmful to a person's health. An addiction is characterized by tolerance and by well-defined physiological symptoms upon withdrawal. According to such definitions, a supplement would not classically be deemed addictive because it is not harmful or habit-forming and typically one would not experience physiological withdrawal symptoms from the use of such products.

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The benefits you have enjoyed on Lumity will not disappear overnight if you stop taking Lumity, but will reduce gradually. Our customers have found that the first positive benefits they experienced while taking Lumity, for example, an increase in energy levels and better sleep, are the first to diminish if they stop taking Lumity.* This gradual reduction in the benefits you experienced with Lumity varies from customer to customer and depends on how long you consumed Lumity and, therefore, how many benefits were consolidated on a more long-lasting level.

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Lumity can be taken by anyone over the age of 18 who wishes to maintain youthful beauty, health and vitality through the years. It is particularly beneficial to anyone who has started to notice the first signs of aging. Both men and women can enjoy the benefits of Lumity.

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All the ingredients in our formula have been suspended in flaxseed oil for superior absorbability. Supplements in tablet form often present poor absorbability as they fail to disintegrate and can provoke gastrointestinal upset. However, softgel capsules like Lumity are the easiest to digest and, as the ingredients are already emulsified in oil, the nutrients are delivered easily and directly when and where needed. Thanks to this gentle, non-irritable, oil-based formula, Lumity does not have to be taken with food – it can be taken with or without food and will be equally absorbed. Furthermore, our softgel capsules do not contain cellulose bulking or glazing agents.

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Lumity will significantly improve the tone and texture of your skin.* Lumity protects the skin, while stimulating collagen and elastin synthesis to promote strong, supple, radiant skin.* It also maintains youthful levels of hyaluronic acid in the skin, which helps the skin feel less dry and, therefore, less in need of moisturization.*

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No. Many of our customers have found that the energylifting properties of Lumity have facilitated healthier dietary choices, higher levels of exercise and, thus, greater fitness and easier weight management.*

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Don't worry about missing a dose or two; just continue taking the recommended dose without doubling up. In order to enjoy all the benefits Lumity offers, it is important to take Lumity as recommended in a continuative manner, so we suggest that you try to make your two daily doses a part of your routine somehow to avoid missing a dose. Many of our customers keep their Lumity on their bedside table so that they remember to take Lumity last thing at night and first thing in the morning.

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Wherever you decide to keep your Lumity capsules so that you remember to take them twice a day, please also remember to keep them in a dry, cool (below 77°F) place, away from children.

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Lumity does NOT contain any stimulants. Stimulants, such as caffeine, inhibit the action of the neurotransmitter adenosine, which slows down nerve activity and promotes sleep. Caffeine can bind to adenosine receptors in the brain preventing entry to adenosine and thus, instead of slowing down, there is an increase in the firing of neurons in the brain. The pituitary gland registers this increased activity as an emergency and signals to the adrenal glands to produce adrenaline. This domino effect can be experienced as a surge of mental and physical energy. However, it is usually short-lived and when the stimulant wears off, adenosine floods back into cells creating the caffeine “crash” felt as sleepiness and exhaustion. In contrast to this artificial boost created by stimulants, which can overtax the adrenal glands, Lumity naturally supports the body’s energy cycle, by facilitating the continuous delivery of fuel into cells and efficient energy production within the mitochondria.* It promotes balance- regenerated and stable energy levels, rather than the high and low swings created by stimulants.*

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Lumity contains flaxseed oil, amino acids, iodine, selenium, vitamin A and zinc, which all contribute to maintaining healthy, strong and elastic skin, hair and nails.*

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Your body is unique and its level of health and vitality is based on a set of personal circumstances. If you give your body a targeted nutritional boost in the form of Lumity, your body has the organizational intelligence to utilize the vital nutrients in Lumity according to its own unique priorities. Depending on your current state of health, you may notice certain benefits more quickly and more significantly than others, which may accrue more slowly for you. However, the longer you take Lumity, the more your body is able to consolidate the benefits you noticed first and bring forth further benefits in time. Take a look at our testimonials to see the personal life improvements our customers have been experiencing with Lumity and the full range of benefits you too can experience with continued use.

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We stand by the quality of our products and want you to be 100% satisfied with your purchase. If you’re unhappy with your purchase for any reason, feel free to return the product for a full refund of the price of the product. All we ask is that you follow a few reasonable guidelines: Products must be returned within 30 days of order date unless the product shows clear signs of damage. If there is clear damage to the product, please send a photo to help@lumitylife.com within 30 days of order date, and we will send you a replacement. Please include a copy of your receipt (or a note with your order #, name, email address, phone number) and your reason for returning the product(s). Original shipping and handling charges are non-refundable (if applicable). Should you decide to return a product for a refund please send the product back to us within 30 days of your order date. All returns should be mailed to: Lumity Life Inc. 6402 Corporate Drive Indianapolis, IN 46278 If you have any questions, please call us at 800.311.6449 or email us at help@lumitylife.com.

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It usually takes between 5-7 days for refunds to process once we receive your return. If you sent us your return more than 14 days ago, please give us a call at 800.311.6449 or email us at help@lumitylife.com.

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All we ask is that you follow a few reasonable guidelines: Products must be returned within 30 days of order date. Please include a copy of your receipt (or a note with your order #, name, email address, phone number) and your reason for returning the product(s). Original shipping and handling charges are non-refundable (if applicable). Should you decide to return a product for a refund just mail us back the product within 30 days of your order date. All returns should be mailed to: Lumity Life Inc 6402 Corporate Drive Indianapolis, IN 46278 If you have any questions, please call us at 800.311.6449 or email us at help@lumitylife.com.

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You can either click on the tracking link in the shipping notification email we sent you, or you can create an account on LumityLife.com using the email associated with your order. There you will be able to see all orders placed using your email. Then just click on the order, and you will see the tracking number.

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If you have placed a one-time order, you may be able to cancel your order the same day provided the order hasn’t already shipped. Orders typically ship the same day they are placed, and once they ship we can’t cancel the order. You can send the product back to us when you receive it for a refund less shipping costs. If you are on our auto replenishment program, you can simply login to your Lumity account and click on the DELIVERY SCHEDULE option to change future shipment dates or cancel upcoming orders.

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Some banks may place an authorization on customer's credit cards even if the transaction with Lumity Life does not complete due to background checks not succeeding (e.g. zip code check, street address check or CVV check). An amount paid to Lumity Life may appear on your credit card statement even though the transaction never completed during the checkout process. The charge may last for up to seven days before your bank removes it. If after a failed checkout you see that an amount has been charged to your credit card then immediately contact your bank to investigate the matter further and ask for them to reverse the authorization they have placed over your card.

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When you sign-up for our auto-replenish program, we will automatically send you Lumity once every 4 weeks to ensure you won’t run out. You can manage your subscription easily within your account page and you receive the best possible price.

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Simple. Click on any of the “Buy Now” buttons on our site and select the “Auto-Replenish” option.

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We will ship you your first 4 weeks of Lumity and will automatically ship you your next supply every 4 weeks thereafter.

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Just log in to your Lumity account and click on either the “Delivery Schedule,” or the “Subscriptions” link under your name on the left hand side of the page. If you have yet to setup a Lumity Account, just go to LumityLife.com and create an account using the email you used when you purchased your first 4-week supply of Lumity. Under the “Subscriptions” section of our site, you will be able to see all pending order, change ship dates, skip orders and even cancel your subscription, all without having to email or call someone.

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Simple. Just log in to your Lumity account (if you have one) and click on the “Subscriptions” link under your name on the left hand side of the page. If you have yet to setup a Lumity Account, just go to lumitylife.com and create an account using the email you used for the when you purchased your first 4-month supply of Lumity. Once you are logged into your account you will be able to edit your account information.

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Following the Supreme Court's decision in South Dakota v Wayfair in June 2018 online retailers are now required to apply Sales Tax in States where they sell above certain revenue and transaction thresholds. Now you may notice that your order has tax applied. Unfortunately we are unable to protect the consumer from the new taxes. Lumity shall continue to monitor its' obligations under the Wayfair decision which may lead to further State sales taxes being applied.

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Please don’t hesitate to email us at help@lumitylife.com.

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We’re here to help you on your journey to enhanced beauty and better living. We look forward to hearing from you!

Any questions? Call us on 1-800-311-6449 or email